ʊ Be Sure To Check Out The Tack in Action and Beautiful Buyer Tack Photos on the HOMEPAGE ʊ
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ʊ Tips & Care ʊ
ʊ Turn around time is 1-3 days
ʊ All conchos should be checked & tightened after a few uses, and again every couple months to prevent concho loss.
ʊ A dab of clear nail polish on the screw before attaching the concho will keep them tight and removable when needed.
ʊ All tack and leather items should be cleaned after getting covered with sweat, as this is very hard on the leather & causes corrosion to hardware. A baby wipe is a quick and easy way to do this on the go.
ʊ Store your items in a dry location when not in use
ʊ Oil your leather about once a year to prevent cracking
ʊ You can clean your crystals by simply using damp towel with a little Dawn or Windex on a lint free towel.
ʊ Black Rock is a great conditioner for the leather.
ʊ If your browband seems really small it most likely is a 1 ear style set! (it has happened a few times where the headstall is oddly small when it arrives. I figured out what was happening and quickly sent her a photo of the set on a horse and we figured out the problem~ It wasn't a browband set it was a 1 ear set. We all are always learning :)
ʊ Horse Harness Assembly : if you need help w the harness assembly google has tons of photos of driving harness parts that should help out. If you would like me to email you a link I can do that also.
ʊ If you have any questions please let me know !!
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ʊ Returns ʊ
ʊ Returns are few and accepted graciously.
ʊ Your satisfaction is very important to us. If you have a problem with your order, please contact us right away!
636-578-4592 please text or call
ʊ We will issue refunds (less shipping costs) for unused in stock merchandise returned within 14 days all buckled to original positions.
ʊ We do not issue refunds on custom or personalized orders, but will gladly work with you to correct any problems you have with your order.
ʊ A 15% restocking fee will apply to refunds, no restocking fees on exchanges.
ʊ Although rare but can happen~ If you lose a stone I will replace it at no charge. Please contact us for shipping details.
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ʊ Be Sure To Check Out The Tack in Action and Beautiful Buyer Tack Photos on the HOMEPAGE ʊ