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Frequently Asked Questions

 

How much hair will you need? 

 
I will need approximately 8" 50 Strands or so. (A bit less than the diameter of pencil) To obtain hair without frays, cut a small section from the center of the tail right at the end of the tail bone. If your horse has passed lockets can be made with as little as an inch of hair.
What are the Payment options?
 
Paypal, Check or Money Order

If you are mailing payment with your package. please include a note that includes:

a) Background color Choice
b) Style Choice
c) Crystal Color Choice
d) If you would like any remaining hair returned to you.            
How Long does it take to get back to me?
 
Currently it takes approximately 5 days to get in the mail to you.
Where do I mail my hair?
 
Please go to the contact us tab and fill out the form. We will get back to you asap on the mailing address.
Do you need mane or tail hair?
 
Your keepsake can be made with either you choose and even
any other pet you have.  
IF YOU HAVE QUESTIONS,
PLEASE FILL OUT THE FORM ON THE CONTACT US TAB
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